Temporary Recruitment
is a leading provider of Nurses of all grades and specialties, Healthcare Assistants & Clinical Assistants in New Zealand, supplying to the public and private healthcare sectors (including rest homes and hospitals).
is a leading provider of Doctors and General Practitioners in New Zealand, supplying to both the public ( Acute and Psychiatry), GP Surgeries and the private sector.
Our aim is to deliver a service that supports our clients in delivering the highest level of patient care. In order to provide this, we recognise it is only by understanding both our clients and candidates' needs that we can deliver a truly effective solution.
How We Work
Unlike most other recruitment agencies, our Medacs Nursing and Medacs Doctors divisions operate with individual client and candidate teams so they can maximize the benefit of their knowledge and expertise. This enables us to work with the optimum level of efficiency, providing both clients and candidates the support they require, while being able to drive down overall response times. Each client is provided with a dedicated service through an experienced team consisting of Business Development Managers, Team Managers and highly trained Consultants.
This team is responsible for ensuring that individual requirements are correctly established and operational procedures strictly adhered to. We also undertake regular review meetings and provide comprehensive management information to ensure our performance is effectively monitored. We deliver a 24 hour, 365 days per year service.
Candidate Supply
We have achieved our reputation and status based on delivering exceptional customer service. For this very reason we naturally attract high quality candidates who then become very loyal to us. In fact over 65% of the candidates registered with Medacs, did so after being recommended to us by a fellow candidate. We also undertake a comprehensive, flexible candidate attraction programme to ensure we are able to supply not only the right calibre of Health Professional, but also the grades and specialties that are in demand.
Quality Procedures
It is essential our clients have full confidence in the quality and integrity of both temporary and permanent staff. As such, our procedures are designed to provide a risk free environment to our clients, our Healthcare Professionals and their patients alike. Our registration process involves a rigorous scrutiny of each candidate, ensuring only the most qualified and competent Healthcare Professionals are registered. Our dedicated Quality Management team works closely with relevant external organisations to ensure total compliance with local legislation. Our procedures have been developed to incorporate total quality management systems to conform to local Health Sector standards.
We also operate a structured complaints procedure should any client identify an incident requiring investigation. To maintain high levels of Candidates' compliance and continued professional development we provide all our Candidates and internal employees with comprehensive training packages, delivered through our internal training team and a variety of training partners.
Innovation
Medacs are committed to investment in our IT systems, this guarantees we remain at the forefront of technology and steadfastly deliver an increasingly efficient yet simplistic service.
Management Information
In order to assist in planning, forecasting and budget management, Medacs has established comprehensive management information reporting. Through our management system and database, we have the capability to deliver real time client specific reports detailing temp/locum usage, spend and fill rate reports. Individual reports can also be provided upon request
|
